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June 18, 2008

Red Hat has signed a new SaaS (Software as a Service) partnership with Amazon.com. The new agreement will offer JBoss middleware as a hosted service, both to Red Hat users as well as Amazon's.

At the Red Hat Summit in Boston last month, the open source company disclosed that JBoss Enterprise Application Platform is now available within the Amazon Elastic Compute Cloud (Amazon EC-2). Red Hat says JBoss is the first cloud-based application server, and that it expects its popularity to grow rapidly in the Linux community.

For MSPs (Managed Service Providers), the Red Hat/Amazon partnership is the latest example of open source software transiting into the "cloud". Red Hat Enterprise Linux was already available through Amazon EC-2.

Overall, rapidly-growing open source databases and applications like MySQL and SugarCRM are increasingly popular as hosted services.

Traditional Managed Service Provider platforms such as Kaseya will now be in a position to offer NOC (network operation center) and SaaS hosted services, in an attempt to assist MSPs with 24×7 customer support and other tech support services.

Today, it’s sometimes easy to overlook how successful online companies like Google and Amazon are slowly but consistently moving into the SaaS environment. However, as SaaS and managed services continue to converge and evolve together, MSPs will need to adjust their business strategies accordingly.

The challenge for MSPs is in trying to determine whether to design new SaaS hosted data centres, or to leverage third-party hosted services like Amazon EC2 or Google Apps, or Master MSP hosted services from such companies as Ingram Micro.

Source: Web Services.ca

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